Onboarding Information
Operating Spaces
Welcome to the Creative Team at GRO!
- The Tuscaloosa team usually arrives at the office around 8-8:15 am. Please notify your supervisor if you are running late and will be in the office late. Communication is key.
- The team is in the office on Tuesday and Wednesday. Two days in the office are required. If you need to switch days, please let your supervisor know.
- If you have any questions about Lyons HR, contact GRO's Business Operations Manager, Jessica, at [email protected].
- Creative team meetings occur every other week over Google Meet. This is our time to regroup and ask any questions we have about current or upcoming projects.
Project Management
- Monday is the project management platform we use. This is where you will be able to view all of your tasks as well as your teammate's tasks.
- As a member of the Creative Team, you will utilize the Creative Requests board the most.
- Notify your supervisor about any same-day turnarounds you receive.
If everything was done correctly in the steps above, there should be no outward-facing changes or redirection from the current website, as the primary A record hasn’t yet been pointed to GRO’s IP address. Once the new nameservers take effect, there will be a banner in Cloudflare saying “Great news! Cloudflare is now protecting your site.”
Communication
- Slack is where the GRO team communicates with each other. If you ever have a quick question for your teammate or account manager, this is the place to ask it.
- Everyone in the company should be available on Slack from the hours of 8a-5p CST. Generally speaking, Slack should be open (greenlight) and you should be able to respond to someone's message within 10 minutes - aside from lunchtime or appointments.
- It is extremely important the majority of project decisions and updates are noted in Monday even if they are discussed in Slack. We must keep a paper trail on tasks.
Project Tracking
- All projects need to be tracked via the Toggl app or website.
- By keeping a clear record of time spent, we can provide transparency and better manage project timelines and budgets.
